FAQ

Frequently Asked Questions

General Questions

This is the home of the Michigan Hawks store and events.

Our members can book events, get decked out in Hawks gear, and register for our player placement events.

Our site uses the latest in data encryption to keep your information safe and secure. Our store uses a secure socket layer to transfer files and we use Authorize.net to handle all our online payment needs.

Authorize.net is a leading payment processing service. Your credit card is stored securely on their server and cannot be accessed without your permission. We also use The Advanced Fraud Detection Suite (AFDS) in order to identify, manage, and prevent suspicious and potentially fraudulent transactions.

The Michigan Hawks take your privacy very seriously. We will never sell your personal information. We will only use your contact info to keep you informed of what is happening in our community. If you ever decide that you no longer need to receive notifications from the Michigan Hawks, you can unsubscribe at any time.

If you have any questions or need assistance navigating the site, please contact us at:

store@hawks.soccer 

313-444-3809


Account Questions

Our members can access their accounts by going to:

www.my.hawks.soccer/my-account

If you do not have an account you can register at:

Registration Form ‹ Hawks Online Store and Events — WordPress

First thing to do is to not panic. We are so impressed that you remembered it this long.

Then go to :

My Account – Hawks Online Store and Events

You will be asked to enter the email address associated with your account. We are hoping that you still remember that one.

An email will be sent to you with instructions on how to reset your password and access your Hawks account.

If you want to change/update your payment information, please follow these steps:

  1. go to www.my.hawks.soccer/my-account
  2. navigate to the payment method tab on the sidebar menu
  3. add new payment and save
  4. get yourself a delicious coffee/tea drink

If you want to link your subscription to a new payment method, please follow these steps:

  1. Follow the steps to update your payment method from the previous tab
  2. go to www.my.hawks.soccer/my-account
  3. navigate to the subscription tab on the sidebar menu
  4. click to view the subscription you need to link
  5. click update payment method and pick the method of your choosing.
  6. et voila!!! Keep enjoying that delicious coffee/tea